Support
Our support team reviews customer requests related to orders, delivery issues, cancellations, refunds, account access, privacy matters, and general platform assistance. For faster resolution, include your order reference, registered phone number, and a short description of the issue.
StoreAO is a hyperlocal platform that helps users discover nearby shops. Coverage is currently strongest in Srikakulam while more cities are being added. Shops that are not manually enabled for StoreAO platform orders are discovery/contact-only listings. Only shops that StoreAO verifies and enables for platform orders can sell through the StoreAO cart.
Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
Customer Support
support@storeao.com
For order issues, delivery updates, cancellations, refunds, shop-related concerns, or account help, contact our support team first.
Privacy Requests
support@storeao.com
For privacy questions, data access requests, correction requests, or deletion-related queries, reach out through our privacy contact.
Phone Support
+91-8919615776
Use this contact number for business hours assistance when your issue needs a faster human response.
WhatsApp Support
+91-8897278381
Use this WhatsApp number for direct StoreAO support chat from the website.
Brand: StoreAO
Legal entity: KUNUKU SANTOSH
Registered address: 1-43, Kunuku Street, Darmavaram, Ramajogipeta, Srikakulam, Andhra Pradesh 532408, India
Grievance officer: Kunuku Santosh, Founder & Grievance Officer
Business type: Proprietorship
GSTIN: 37JUFPK2059P1ZV
About Us
Understand what StoreAO is, how the platform works, and the difference between discovery-only shops and verified online sellers.
Contact Us
Use verified support, business, grievance, phone, and WhatsApp contact details published by StoreAO.
Coverage Areas
See where StoreAO currently has the strongest live coverage, what lighter results mean, and how city expansion works.
Customer Service
Get order help, complaint escalation steps, buyer guidance, and issue-resolution information for users.
Review StoreAO
Users and shop owners can leave public feedback about the StoreAO platform experience, trust, discovery, and support.
FAQ
Read section-based StoreAO FAQs in Telugu and English, including registration, verification, COD, delivery, and support topics.
How To Register
Follow step-by-step bilingual guides for shop registration, adding products, and updating product listings.
Privacy Policy
See what information StoreAO collects, how it is used, and how privacy-related requests are handled.
Terms & Conditions
Review platform rules, seller responsibilities, discovery-only flows, and verified online-selling terms.
Shipping & Delivery Policy
Learn how delivery responsibility works for participating shops, how ETAs vary, and what users should check before ordering.
Cancellation Policy
Review how cancellation requests work for platform orders and how direct shop purchases are handled.
Refund Policy
Understand seller-primary refund handling, StoreAO mediation support, and complaint-based seller action.
Grievance Redressal
Find the grievance officer contact, escalation process, and expected response path for unresolved complaints.
Seller Guidelines
Review seller expectations for listings, pricing, stock updates, delivery handling, complaint responses, and platform trust.
Acceptable Use Policy
See what kinds of misuse, fraud, abuse, manipulation, and prohibited activity are not allowed on StoreAO.
Shop Verification Standards
Understand how StoreAO approaches manual shop verification before enabling online-selling features.
